Legal

Terms of use

1. Introduction

Welcome to Crunch Accounting. These Terms of Use ("Terms") set out the conditions under which you may access and use our website, services, and tools ("Services"). By using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, please refrain from using our Services.

2. Who we are

Crunch Accounting (Pty) Ltd provides modern, tech-driven accounting and tax services tailored to small and medium-sized businesses. Our mission is to simplify your accounting needs while ensuring compliance and accuracy in every aspect of your financial management.

  • "Crunch Accounting" refers to Crunch Accounting (Pty) Ltd and any affiliated entities.
  • "User" means any individual or entity accessing or using our Services.
  • "Services" include accounting, tax services, financial tools, and any other products offered by Crunch Accounting.
3. Your responsibilities

By using our Services, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. You agree to provide accurate and up-to-date information when registering for any of our Services. It is your responsibility to maintain the confidentiality of your account details and to notify us immediately if you suspect any unauthorised use of your account.

4. Service access and availability

While we strive to maintain uninterrupted access to our Services, there may be times when the site is unavailable due to maintenance, updates, or technical issues beyond our control. We will do our best to keep you informed of any planned outages and work diligently to restore services as quickly as possible.

5. Payments and fees

Certain Services offered by Crunch Accounting may require payment. By engaging our paid services, you agree to the pricing and billing terms presented to you. Payments must be made promptly, and failure to do so may result in suspension or termination of access to the relevant Services. All fees are non-refundable unless explicitly stated otherwise.

6. Intellectual property rights

All content, including but not limited to text, graphics, logos, images, and software, remains the property of Crunch Accounting or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our Services for your business purposes. Any unauthorised use, reproduction, or distribution of our content is strictly prohibited.

7. Handling of user data

Crunch Accounting values your privacy. Any information or data you provide through our Services will be handled in accordance with our Privacy Policy. We collect and process data to deliver the best possible service while ensuring your information is protected.

By using our Services, you grant us permission to process and store your data solely for the purpose of providing our accounting and tax services. We do not sell or share your personal data with third parties without your explicit consent, except as required by law.

8. Disclaimers

Crunch Accounting provides all Services "as-is" and "as-available." We make no warranties or representations regarding the accuracy, completeness, or reliability of our Services. We do not guarantee that our Services will meet your specific needs or that they will be free from errors, viruses, or other harmful components.

9. Termination of services

Crunch Accounting reserves the right to suspend or terminate access to our Services if:

  • Payment obligations are not met.
  • A user violates these Terms.
  • Services are misused or used for unlawful purposes.
10. Changes to these terms

Crunch Accounting may update these Terms periodically to reflect changes in our Services, legal requirements, or company policies. We will notify you of significant changes, but it is your responsibility to review the Terms regularly. Continued use of our Services following any updates signifies your acceptance of the revised Terms.

11. Governing law

These Terms are governed by the laws of South Africa, and any disputes shall be handled within South African courts.

12. Contact information

If you have any questions or concerns about these Terms or our Services, please contact us at:

info@crunchaccounting.co.za
+27 (0) 64-758-4627